Daniel Haynes

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Activity overview

Latest activity by Daniel Haynes
  • Daniel Haynes created an article,

    Cyara ResolveAX - Agent Browser Extension Configuration

    Watch the video below for a walkthrough on how to install, configure and use the Cyara LiveVQ browser extension for @Home and remote Agents.

  • Daniel Haynes created an article,

    Cyara ResolveAX - Event Feed

    Event Feed   Event Messages Agent.Connected Agent.Disconnected Event.Agent Event.WebRtc Interaction.Started Interaction.Ended Report.Alert Report.Feedback Report.Health Report.Info Report.Network R...

  • Daniel Haynes created an article,

    Cyara ResolveAX - Introduction

    Introduction This document is intended for: Administrators of a compatible CCaaS deployment who want to enable Cyara ResolveAX capability. Information Security Engineers who are seeking to underst...

  • Daniel Haynes commented,

    Thanks for the feedback! What API examples are you looking for, or was there a specific task you were looking to complete using the Cyara API and a Python script? Please let me know and I will foll...

  • Daniel Haynes created an article,

    Introduction

    Cyara’s REST APIs helps you automate the tasks commonly performed as part of your application testing process.  Cyara REST API The Cyara REST API is a collection of software function calls that all...

  • Daniel Haynes created an article,

    Capturing a Call Connection ID Variable from a Cyara Test Case

    Overview Cyara Test Cases can be used in a range of different ways to test IVR applications, in this example, we'll walk through how to use a Cyara Test Case to capture a spoken Call Connection ID ...

  • Daniel Haynes created an article,

    Configuring a Rally Integration

    Before creating an integration using Integration Hub, we recommend reading through the following articles to get started. Integration Hub Overview Enabling the Integration Hub Creating a Rally In...

  • Daniel Haynes created an article,

    Cyara Sample Test Cases Downloads

    This article contains download links for each of the Cyara Sample Test Cases as an importable XML file. Click the links at the bottom of this article to download an example test case that demonstra...

  • Daniel Haynes created an article,

    Wireframe Test Case Model & Test Data Master Listing

    Download the attached Zip File for a copy of a Wireframe Model and Test Data Master Listing using the links below.For more information on building a Wireframe Test Case, Read More in the Cyara Blog.

  • Daniel Haynes created an article,

    How to request CSV instead of JSON via the Cyara 3.0 API

    For specific Cyara 3.0 API Endpoints, you can request a CSV formatted response rather than the default JSON response. This is particularly useful if you intend to use the data returned by the endpo...