Daniel haynes
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Articles
Recent activity by Daniel haynes-
Authentication
The authorization credentials comprise two parts; API key and unique access token. Simply put, all API requests must be accompanied by a combination of API key and your unique access token as autho...
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Wireframe Test Case Model & Test Data Master Listing
Download the attached Zip File for a copy of a Wireframe Model and Test Data Master Listing using the links below.For more information on building a Wireframe Test Case, Read More in the Cyara Blog.
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Cyara Sample Test Cases Downloads
This article contains download links for each of the Cyara Sample Test Cases as an importable XML file. Click the links at the bottom of this article to download an example test case that demonstra...
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How to request CSV instead of JSON via the Cyara 3.0 API
For specific Cyara 3.0 API Endpoints, you can request a CSV formatted response rather than the default JSON response. This is particularly useful if you intend to use the data returned by the endpo...
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Capturing a Call Connection ID Variable from a Cyara Test Case
Overview Cyara Test Cases can be used in a range of different ways to test IVR applications, in this example, we'll walk through how to use a Cyara Test Case to capture a spoken Call Connection ID ...
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Configuring a Splunk Integration
Before creating an integration using Integration Hub, we recommend reading through the following articles to get started. Integration Hub Overview Enabling the Integration Hub Adding an Impersonat...
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Cyara-Splunk Integration Overview
Introduction Cyara’s Pulse production monitoring solution has the ability to feed real-time information about the state of a set of Customer Experience journeys to Splunk and other similar tools ut...
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Configuring a PagerDuty Integration
Before creating an integration using Integration Hub, we recommend reading through the following articles to get started. Integration Hub Overview Enabling the Integration Hub Creating a PagerDut...
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Using the Cyara-PagerDuty Integration
Once you have Configured a PagerDuty Integration within Cyara, this article outlines a typical workflow of how to use the integration effectively. The Cyara-PagerDuty integration can be configured ...
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Configuring a Rally Integration
Before creating an integration using Integration Hub, we recommend reading through the following articles to get started. Integration Hub Overview Enabling the Integration Hub Creating a Rally In...