Cyara ResolveAX API

This section includes the available API documentation for Cyara ResolveAX. For more in-depth information on how to operate ResolveAX as well as walkthroughs and tutorial videos, sign into the Knowledge Center and consult the Cyara User Guide.

  • ResolveAX Agent Management API

    Agent Management API With release v24.10 Cyara is introducing the first set of publicly accessible ResolveAX API endpoints focusing on ResolveAX agent (user) management The API endpoints will enable users with the programmatic means of incorporating Res...

  • Cyara ResolveAX - Introduction

    Introduction This document is intended for: Administrators of a compatible CCaaS deployment who want to enable Cyara ResolveAX capability. Information Security Engineers who are seeking to understand the inner workings of ResolveAX on an agent desktop....

  • Cyara ResolveAX - Event Feed

    Event Feed   Event Messages Agent.Connected Agent.Disconnected Event.Agent Event.WebRtc Interaction.Started Interaction.Ended Report.Alert Report.Feedback Report.Health Report.Info Report.Network Report.WebRtc   Agent.Connected An Agent has connec...

  • Cyara ResolveAX - Agent Browser Extension Configuration

    Watch the video below for a walkthrough on how to install, configure and use the Cyara LiveVQ browser extension for @Home and remote Agents.